Client case

How Orica Eliminated Manual Rework Across Its Reporting Process with Tangelo

For Orica, one of the world’s leading mining and infrastructure solutions providers, reporting is both highly collaborative and high-stakes. With multiple stakeholders contributing across the cycle, maintaining consistency without increasing manual effort has long been a challenge. Tangelo is now central to reshaping this process.

“Tangelo has become our core workspace during reporting,” the team says. “It’s where we roll forward our key documents and work through them together. Sharing live links as content and tables evolve has helped us stay aligned and keep changes controlled throughout the cycle.”

Manual rework is now virtually eliminated. Previously, updating the same data across multiple documents meant repetitive work and increased risk. With Tangelo, once tables are linked, updates flow automatically as inputs change, ensuring accuracy and saving time.

“Linking tables once and having updates flow through has reduced manual rework and helped us manage reporting with more consistency and control.”

“When you have multiple stakeholders needing the same numbers in different formats, removing that duplication of effort is a major improvement,” they note.

This shift is also supporting a broader evolution in Orica’s reporting approach, moving towards more standardized, connected reporting outputs, underpinned by a consistent data foundation. Using Tangelo’s ability to connect to Excel source data, the team is expanding the data template to include additional tables required for downstream outputs. The aim is to reduce fragmentation, improve traceability, and strengthen confidence.

Beyond the technical benefits, adopting Tangelo has also driven improvements outside the platform itself. The need to coordinate inputs more clearly has led to better alignment across teams, particularly around timelines and ownership.

“It encourages more structured collaboration. Everyone is clearer on who is responsible for what, and when inputs need to be ready before upload. That’s been a positive change to our overall process.”

From a usability perspective, the team highlights the consistency Tangelo provides for document presentation, along with a relatively smooth learning curve once familiar with the interface.

“While some menu items aren’t immediately obvious, the platform is straightforward once you’re familiar with it, and Tangelo’s support has been consistently strong in helping the team get up to speed quickly when needed.”

“Support has been very helpful. Whether it’s table of contents behavior, publishing logic, or layout adjustments, we’ve been able to resolve things quickly as they come up.”

User management has also proven straightforward, particularly when managing limited reviewer licenses and rotating access during peak periods.

Looking ahead, Orica is closely watching Tangelo’s planned AI Assistant capabilities. The potential to support content drafting, maintain style consistency, and provide in-product insights is of strong interest.

“We see real value in features like summarizing open comments, running basic quality checks, or even helping with audit-trail queries. It’s an area we’re keen to explore further.”

Tangelo is helping Orica strengthen reporting discipline: reducing rework, improving consistency, and supporting a more connected approach as the reporting suite evolves.